Blitzz is a powerful field service platform powered by live video and augmented reality, that technicians in the field and customer service people can use to solve customer problems.

It is a video-powered support platform which allows users to visualize customer problems, organize inquiries, collaborate, exchange documents & more. Blitzz is designed for field services such as electronic engineers, insurance providers, medical equipment technicians, IT specialists & more.

The platforms aims to help field technicians and customer service agents to solve customer problems through two way video and audio calls, augmented reality, chat, and more. Blitzz allows users to organize customer inquiries, visualize customer problems and collaborate and exchange documents with video technology, chat functionality and image markup tools.

The solution can be used as a standalone app on desktop, Android, or iOS devices, and customers don't need to have the app installed in order to seek or receive assistance. The Blitzz SDK also allows users to integrate with existing platforms such as CRMs and support tools including Salesforce and Zendesk.

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