Headquartered in Holbrook, New York, Guaranteed Returns (GRx) is a reverse distribution specialist that focuses on helping pharmaceutical firms with product returns. Established in 1986, Guaranteed Returns initially worked with small pharmacies along with community hospitals and small chains.

Since then, the firm has continued to grow, with GRx innovating in the industry, as highlighted by the creation of its state of the art sorting equipment, which was the first of its kind in the industry and allowed for increased automation.

In addition, Guaranteed Returns has implemented industry-leading oversight and compliance initiatives that have helped to increase its transparency and accountability. During the past three decades, the firm has also provided clients with on-site services with no need for prior preparation, which has allowed for swifter and more efficient returns.

Alongside its expertise, GRx holds numerous licenses and is compliant with leading industry organizations, such as the Food and Drug Administration, OSHA, and the U.S. Department of Transportation. It has also established partnerships with a range of distributors, manufacturers, and wholesalers, among others.