A well established Petoskey, Michigan entrepreneur, Lisa Lemans maintains a luxury retail presence as head of Cast Off, LLC. Employing digital and retail channel strategies, Lisa Lemans focuses on the expanding e-commerce marketplace.
Ms. Lemans’ background extends to a past position as Director of Training, Development, and Technical Support with Professional Contract Management, Inc. (PCMI), where she facilitated the acquiring her previous employer PMP, Inc.’s education division. Acting as intermediary between PMP and PCMI, she worked to ensure that the transition between clients, personnel, and technology proceeded seamlessly.
A core focus of Ms. Lemans with PCMI was in enabling PCMI's clients to seamlessly shift over to the Willsub substitute teacher placement software. Through monitoring customer satisfaction in real time, she was able to proactively address concerns and create lasting solutions. Lisa Lemans’ efforts in automating and integrating PCMI's manual substitute teacher placement systems led to a billing accuracy increase of 100 percent and a significant decrease in payroll and human resource department expenditures to participating schools.