As a licensed and bonded third-party collections company, New Era Asset Management provides recovery to consumer and commercial clients. The company opened in 2016 in the Larkinville neighborhood of Buffalo, New York, and recently expanded into larger facilities. This new office space supports the company's continuing growth, while providing a comfortable environment for team meetings and audits.

The company has also developed a specialized information technology (IT) infrastructure and complete data recovery plan. In combination, these systems ensure that client and consumer information remains accessible even in case of a natural disaster or failure of the network. In addition, the company has partnered with Beam Software, which has developed systems that protect consumer data in compliance with the latest industry and governmental requirements.

New Era Asset Management stands out as an active member of the New York State Collectors Association and the ACA International, also known as the Association of Credit and Collection Professionals. These organizations endorse the company's adherence to high standards of professional ethics, as well as its commitment to treating all consumers with respect and dignity.