Penn Credit is an established collection agency with decades of experience, during which it has won several awards. In 2018, Penn Credit was given the All-In Award by ACA International, with the accolade recognizing firms or individuals that have made a significant impact on the collections industry. Throughout its history, Penn Credit has developed a range of technologies on behalf of its clients, with these focusing on streamlining and improving the collections process. The firm’s FUSION collection system allows employees to manage individual accounts and facilitate collections with greater efficiency. During this time, Penn Credit has been driven by a core mission that emphasizes exceeding the expectations of its diverse client base. The firm highlights this through its commitment to maintaining high ethical standards while demonstrating character and integrity throughout its operations. These values are shown across the firm's services, which include letter campaigns and a small balance recovery program.