To solve this issue, you must check whether your Roku account is synced with the device that you are using. This includes even the preferences and other settings. Take note of the activation guidelines:

Use the Quick start guide that has come with your streaming player

Then finish off all the on-screen prompts to get your device linked to the internet

Now a link code will get displayed on the Roku device

Always remember you have to use this link code in the Roku.com/link page

Submit the code and the device will get activated in the procedure

The charges will get applied only if you add the paid channels to your Roku account

Use a Credit card or PayPal to pay the money and only online transactions are accepted by Roku

Now the activation process has got completed and the device is now ready to use
Rectifying all the possible issues

Sometimes you might tend to see an error after you have entered the link code. Reenter the code and you will notice a system error.

Take the Roku remote and tap the star button to get a new code on your Roku device

Now the new link code gets displayed, you must return to the Roku.com/link site and feed the new code

At times, the device might show an "error code 001" and the notification "not connected" may appear. This clearly says that the device is not linked to the internet connection

Choose to try again to rectify the issue but you could try rebooting the system

Call the support panel to rectify the Roku.com/link not working issue and get the finest solutions