Since the late 1990s, the founders and leaders of ShipSound LLC have been connecting Internet users with high-quality audio equipment. The company believes in the power of good equipment to improve the listening experience, and it brings that philosophy to its inventory management and customer service activities. ShipSound LLC includes a 30-day return policy and year-long replacement guarantee on all products, while also providing free technical support throughout the life of the product.

A featured Amazon merchant, ShipSound LLC has received 100 percent positive feedback over the past 10 years. The company has also earned high ratings on such online store-evaluation sites as GoSale.com and ResellerRatings.com, which feature testimonials from satisfied ShipSound customers.

Dedicated to maintaining this history of service, ShipSound employs a team of customer-focused professionals. These individuals work to ensure a positive customer experience both before and after a sale, while logistical team members oversee speedy delivery of each purchased product. All purchases are tax free, regardless of the buyer's location, and pricing is competitive, per company policy.