From the great customer service to the huge time savings, I was very happy with the entire experience. Kevin took care of all the time consuming work, finding the perfect vehicle with all the features I requested, processed all DMV paperwork, saved me several thousand dollars, and best of all I didn't have to sit and wait for hours haggling about the price and waiting to finally drive my car off the lot. The car arrived, I signed on the dotted lines, and I drove my car home. He even took care of selling my old car for me. I cannot recommend Kevin and the Truckee Auto Mall enough. I will never buy direct from a dealer again. He completely transforms the car purchasing or leasing experience from exhausting into exciting and easy. Thanks Kevin!